Refund policy

At Lumi La Rose Collective, each product is handcrafted with care. Due to the nature of our skincare and body care products, we are unable to accept returns or exchanges on opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue, and we'll be happy to make it right.

Email us: lumilarose888@gmail.com

Your satisfaction is important to us, and we will work with you to resolve any order concerns.